Find the very best customers who fit perfectly with what you have to offer, understand them clearly, then serve them better than anyone.
We are experts in taking a new idea (concept) into market. We start by learning what your concept is all about, then we help you analyze your market opportunity. We guide you through the process of documenting and grouping potential customers (segmentation). This is done using techniques of our trade that have been adapted to the startup world. These streamlined techniques will help you build a clear understanding of the relevant differences that define each group of target customers. We help you evaluate and prove a variety of attributes, such as:
– Customer problems (things your concept could address or solve)
– Desires and motives (these are truly powerful!)
– Purchase expectations (where, how, packaging, pricing, etc.)
– Demographics (age, income, sex, geography, etc.)
– Spending alternatives (who else is competing for their dollar?)
Once we have your market segmented, we will take you through a fast process of characterization and estimating each segment so you know which ones are worth chasing first, and which to avoid for now (or forever). This includes:
– Size (how many buyers in this segment)
– Reach (how you reach them to start the sales process)
– Cost (estimation of your customer acquisition cost)
– Alignment (how well they fit with your concept)
– Value (how valuable you are to this segment)
– Price (what you might charge)
– Profitability (after all costs of doing business considered)
Once you have characterized your segments, it’s time to decide which ones are right for you to go after first. We will look at all the factors that matter for each segment. Then we will look at how success in some segments can pave the way to other segments. This work is done using techniques that we have developed, which essentially deliver a map of your risks, and ranking of segments by various attributes (such as profit, revenue, risk, alignment, and differentiation), and a “roadmap” of which segments you will go after and when. Examples of factors we include are:
– Gross Revenue
– Net Profit
– Staffing Requirements
– Operational requirements (software, facilities, etc.)
– Risk factors
– Barriers of entry (things that keep you from reaching your target)
– Barriers of adoption (things that keep them from buying)